TERMS
GENERAL
This Website is owned and operated by TJASA SLANA, an Ontario sole proprietorship located in Ontario, Canada, and is made available under the brand name TiashaSlana.com (“Company,” “we,” “us,” or “our”).
These Terms of Service (“Terms”) govern your access to and use of this Website, including any information, content, products, services, programs, memberships, digital downloads, courses, emails, and other materials made available through the Website.
By accessing or using this Website, or by purchasing or using any of our products or services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use this Website.
This Website is intended to provide information about our business, products, and services, to allow users to make purchases and access content, and to enable users to contact us.
PRIVACY
Your use of this Website is also subject to our Privacy Policy, which explains how we collect, use, store, disclose, and protect your personal information.
By using this Website, you acknowledge that you have read our Privacy Policy.
To review our Privacy Policy, please visit this site: https://tiashaslana.com/privacy/
DISCLAIMER
Your use of this Website is also subject to our Disclaimer (available here: https://tiashaslana.com/disclaimer/). By using this Website, you acknowledge that you have read our Disclaimer.
ELIGIBILITY
By using this Website, you represent that you are at least the age of majority in your province, state, or country of residence, or that you are using the Website with the knowledge, supervision, and, where required by applicable law, the consent of a parent or legal guardian.
If you are under the age at which you can legally provide valid consent to the collection, use, or disclosure of your personal information, a parent or legal guardian must provide that consent on your behalf where required by applicable law.
ACCESSING THE WEBSITE AND ACCOUNT SECURITY
We reserve the right to modify, suspend, withdraw, or restrict access to this Website, or any part of it, at any time and without notice. We are not liable if all or any part of the Website is unavailable at any time or for any period.
To access certain features, resources, or areas of the Website, you may be required to provide registration details or other information. You agree that any information you provide to us will be accurate, current, and complete. Any personal information you submit through the Website is governed by our Privacy Policy.
If you create an account or are provided with login credentials, you are responsible for maintaining the confidentiality of your username, password, and any other security information.
Your account is personal to you. You may not share your login credentials, give access to others, or allow multiple users to access content through a single account unless expressly permitted by us in writing. We reserve the right to suspend or terminate access without refund if we suspect unauthorized account sharing.
You agree to notify us promptly of any unauthorized access to or use of your account, password, or other security information, or of any other security breach. You are also responsible for taking reasonable steps to protect your account credentials and for logging out at the end of each session where appropriate.
We reserve the right to disable, suspend, or terminate any account, username, password, or other identifier at any time, including where we believe you have violated these Terms.
PERMITTED USE AND INTELLECTUAL PROPERTY
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Website and any resources made available through it for your personal, non-commercial use only, and strictly in accordance with these Terms.
You may not use the Website or any content, materials, or resources available through it for any unlawful purpose or in any way that violates these Terms. You agree not to:
– use the Website in any manner that could damage, disable, overburden, impair, or interfere with the Website or any other person’s use of it
– access or attempt to access any part of the Website, accounts, systems, or information by any means not intentionally made available through the Website
– copy, reproduce, republish, upload, post, transmit, distribute, sell, license, sublicense, or exploit any Website content or materials without our prior written permission
– modify, adapt, translate, reverse engineer, create derivative works from, or otherwise exploit any portion of the Website or its content, except as expressly permitted by law or in writing by us
– remove, alter, or obscure any copyright, trademark, or other proprietary notices
All content on the Website, including text, graphics, logos, icons, images, audio, video, downloads, designs, branding, software, and other materials, and the selection and arrangement of such content, is owned by or licensed to TJASA SLANA and is protected by copyright, trademark, and other applicable intellectual property laws.
Your use of the Website or any materials made available through it does not transfer to you any ownership or other intellectual property rights. Except for the limited license expressly granted in these Terms, no right, title, or interest in any content or materials is granted to you.
The names, logos, product names, service names, slogans, and designs used on the Website are trademarks, trade names, or other proprietary marks of TJASA SLANA or their respective owners. You may not use them without prior written permission.
FOR EDUCATIONAL AND INFORMATIONAL PURPOSES ONLY
The content provided on this Website and through any resources, downloads, products, programs, or services made available by TJASA SLANA is for educational and informational purposes only.
Nothing on this Website or in any of our content, products, or services is intended as, or should be understood as, legal, financial, tax, medical, health, mental health, or other professional advice, diagnosis, or treatment.
You are solely responsible for how you use the information provided and for seeking independent professional advice where appropriate.
USE OF TEMPLATES AND FORMS
We may make templates, forms, worksheets, guides, and similar materials available through the Website, whether free or paid.
Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable license to use such materials for your own personal or internal business use only.
Unless we expressly state otherwise in writing, you may not copy, reproduce, republish, distribute, sell, sublicense, share, create derivative works from, or otherwise exploit these materials, in whole or in part, except as reasonably necessary for your own permitted use.
Any templates or forms you purchase or download may be used only by you for your own permitted use and may not be resold, redistributed, transferred, or shared without our prior written permission.
USE OF PAID COURSES, PROGRAMS, AND ASSOCIATED MATERIALS
We may offer paid courses, programs, memberships, and related materials through the Website (collectively, the “Paid Content”).
Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable license to access and use the Paid Content for your own personal or internal business use only.
Unless we expressly state otherwise in writing, you may not copy, reproduce, republish, distribute, sell, sublicense, share, modify for resale, create derivative commercial works from, or otherwise exploit the Paid Content, in whole or in part, except as reasonably necessary for your own permitted use.
Any Paid Content you purchase or access may be used only by you for your own permitted use and may not be resold, redistributed, transferred, or shared without our prior written permission.
USE OF FREE DOWNLOADABLE CONTENT
We may make free guides, downloads, worksheets, audio files, email-delivered resources, and other complimentary materials available through the Website in exchange for contact information such as an email address (“Free Content”).
Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable license to use the Free Content for your own personal or internal business use only.
Unless we expressly state otherwise in writing, you may not copy, reproduce, republish, distribute, sell, sublicense, share, or otherwise exploit the Free Content, in whole or in part, except as reasonably necessary for your own permitted use.
Any Free Content you access or download may be used only by you for your own permitted use and may not be resold, redistributed, transferred, or shared without our prior written permission.
THIRD-PARTY CONTENT AND GUEST CONTRIBUTIONS
From time to time, we may publish or share content from third parties, including guest interviews, podcast appearances, guest articles, or similar materials.
Any views, opinions, advice, or statements expressed by third parties are their own and do not necessarily reflect our views. We do not control and are not responsible for third-party content, and we do not guarantee the accuracy, completeness, or reliability of any such content.
REFUND AND CANCELLATION POLICY
Unless otherwise stated on the applicable sales page, checkout page, order form, or in separate written terms for a specific product, program, service, or membership, all sales are final and all amounts paid are non-refundable.
If you purchase through a payment plan, you remain responsible for completing all remaining payments in accordance with the agreed payment schedule, unless otherwise stated in writing.
If a deposit is required to reserve a space in a program, service, or offer, that deposit is non-refundable unless otherwise stated in writing.
Where a refund is required by applicable law or is otherwise approved by us under the applicable terms of an offer, we will submit the refund request to our payment processor within a reasonable time. We are not responsible for delays caused by the payment processor or financial institution.
If a refund is issued, any license granted to you to use the related product, service, program materials, or digital content will immediately terminate, and you must immediately cease using and delete or destroy all such materials in your possession or control.
Nothing in these Terms limits any non-waivable cancellation, refund, return, or other rights you may have under applicable consumer protection law.
FEES
Current prices for our products, services, programs, and memberships are displayed on the applicable sales page, checkout page, or order form.
We reserve the right to change our prices at any time. Any price changes will not affect products, services, programs, memberships, or payment plans already purchased, and we will honor the pricing agreed to at the time of purchase for the applicable term.
If you choose to renew, continue, extend, or purchase additional products or services after your initial term or package ends, the pricing in effect at that time will apply unless we expressly agree otherwise in writing.
ORDER ACCEPTANCE, PRICING, AND RIGHT TO REFUSE OR CANCEL ORDERS
All descriptions, pricing, promotions, availability, and other information relating to products, services, programs, memberships, subscriptions, digital content, and other offers made available through the Website are subject to change at any time without notice, to the fullest extent permitted by applicable law.
Your submission of an order, registration, booking, or payment request through the Website constitutes an offer to purchase the applicable product, service, program, membership, subscription, or other offer. We reserve the right, in our sole discretion and to the fullest extent permitted by applicable law, to accept or decline any order, booking, registration, or purchase request for any lawful reason.
We also reserve the right to require an application, screening, compatibility review, or separate agreement before accepting any coaching, advisory, or other service-based engagement.
An order is not deemed accepted until we have confirmed the order in writing, granted access to the applicable product or service, or otherwise begun performance. The processing of a payment, issuance of an automated receipt, or sending of an order acknowledgment does not by itself constitute final acceptance of your order.
We reserve the right to refuse, limit, cancel, or revoke any order or purchase, including after submission or payment, where we identify or reasonably suspect, in our sole discretion and to the fullest extent permitted by applicable law:
(a) a pricing, typographical, technical, or description error;
(b) inaccurate, incomplete, or misleading billing, account, or order information;
(c) suspected fraud, unauthorized activity, abuse, misuse, chargeback risk, or violation of these Terms;
(d) unavailability of the applicable offer, capacity limitation, scheduling conflict, discontinuation, or platform error; or
(e) any other lawful reason requiring us to protect our business, operations, clients, community, security, or legal rights.
If we cancel an order after payment has been submitted and no refund restriction lawfully applies to the cancelled transaction, our sole obligation will be to refund the amount actually paid for the cancelled order, less any amounts lawfully earned for services already provided or access already granted, where applicable and permitted by law.
We reserve the right to correct any pricing, listing, promotional, or descriptive errors, inaccuracies, or omissions at any time, including after an order has been submitted. Nothing in this section limits any non-waivable rights you may have under applicable consumer protection law.
Nothing in this section limits any non-waivable rights you may have under applicable consumer protection law.
PAYMENTS AND SUBSCRIPTIONS
All prices for products, services, programs, memberships, and other offerings made available through the Website are listed in the currency specified on the applicable sales page, checkout page, order form, or invoice. Applicable taxes may be added where required by law.
By purchasing through the Website, you authorize us and our third-party payment processors to charge your selected payment method for all amounts due, including any applicable taxes and any recurring charges where applicable.
If you purchase through a payment plan, you remain responsible for completing all payments in accordance with the agreed payment schedule, regardless of whether you fully use or complete the applicable product, service, program, membership, or other offering, unless otherwise stated in writing or required by applicable law.
If you purchase a membership or subscription, your subscription will automatically renew on a monthly or yearly basis, as selected at the time of purchase, unless and until you cancel in accordance with the applicable cancellation terms disclosed on the sales page, checkout page, order form, or in other applicable terms provided before purchase.
By purchasing a membership or subscription, you authorize us and our third-party payment processors to automatically charge your selected payment method at each renewal period. For memberships and subscriptions, cancellation will stop future renewals only if submitted at least seven (7) days before the next billing date.
If any payment is declined, fails, is reversed, or is not received when due, we may suspend or terminate your access to the applicable product, service, program, membership, account, or other offering until all outstanding amounts are paid in full. We may also require you to provide an alternative valid payment method.
You are responsible for keeping your billing and payment information current and accurate.
If a membership, subscription, or recurring program includes automatic renewal, the applicable billing frequency, renewal terms, and cancellation terms will be disclosed on the relevant sales page, checkout page, order form, or in separate applicable terms presented before purchase.
If you believe a charge has been made in error, you agree to contact us promptly before initiating a chargeback or payment dispute so that we may attempt to resolve the issue. Initiating a chargeback or payment dispute without first attempting to resolve the issue with us may be considered a breach of these Terms. We reserve the right to suspend or terminate your access to any products, services, programs, or memberships in the event of a chargeback or dispute.
You are responsible for any applicable taxes, duties, or fees imposed by your jurisdiction in connection with your purchase, except where we are required by law to collect and remit such taxes.
DELIVERY
Digital products, memberships, courses, and other online materials are delivered electronically. Access details, login credentials, download links, or other delivery information will generally be provided within 24 hours after your purchase, unless otherwise stated on the applicable sales page, checkout page, or order form.
Services, including any online coaching or other booked sessions, will be delivered in accordance with the description provided at the time of purchase or booking.
We are not responsible for delivery delays or access issues caused by incorrect contact information, spam or junk filtering, technical problems, internet issues, or third-party platform outages beyond our reasonable control.
Due to the nature of digital content, access to products, programs, memberships, or materials may be granted immediately upon purchase. Once access has been provided, the purchase is considered fulfilled.
CHANGES TO PROGRAMS, MEMBERSHIPS, SERVICES, AND DELIVERY
We reserve the right to make reasonable changes to any product, service, program, membership, subscription, coaching package, group experience, digital offer, community space, or related feature made available through the Website at any time, to the fullest extent permitted by applicable law.
Without limiting the foregoing, we may make reasonable changes to content, modules, lessons, materials, resources, bonuses, instructors, facilitators, guest experts, support access, community features, schedules, session dates or times, call frequency, format, duration, delivery sequence, access methods, technology, software, platforms, or methods of delivery.
We may also replace, reschedule, postpone, remove, or modify any live session, group call, office hour, bonus session, community feature, platform, or delivery method where reasonably necessary for business, legal, compliance, operational, technical, security, safety, quality, scheduling, capacity, or platform-related reasons, or due to circumstances beyond our reasonable control.
Any such changes will not materially reduce the core features or overall value of the purchased offer, except where a change is required by law, necessary to protect our business, clients, community, or systems, or results from circumstances beyond our reasonable control.
Where reasonably appropriate, we may provide a substitute feature, replacement benefit, alternate facilitator, alternate delivery method, adjusted schedule, replay access, credit, or other comparable alternative in place of the affected component.
Nothing in this section obligates us to maintain any particular platform, third-party tool, community space, instructor, facilitator, bonus, or feature for any specific period of time, unless we expressly agree otherwise in writing.
Nothing in this section limits any non-waivable rights you may have under applicable law.
COACHING CONFIDENTIALITY
We respect the confidentiality of information you share with us in connection with our coaching services and will use reasonable measures to protect such information from unauthorized use or disclosure.
We will not disclose your confidential information to third parties without your consent except:
(a) where required by applicable law, court order, or legal process;
(b) where we believe disclosure is reasonably necessary to protect our rights, property, or safety, or the rights, property, or safety of others;
(c) where disclosure is made to trusted employees, contractors, advisors, or service providers who reasonably require the information for business, administrative, legal, technical, or operational purposes and who are subject to appropriate confidentiality, privacy, or professional obligations; or
(d) as otherwise described in our Privacy Policy.
You acknowledge and agree that coaching is not legal, medical, psychiatric, therapeutic, or other licensed professional care, and communications within a coaching relationship are not subject to any legal privilege unless otherwise required by law.
We will not publicly identify you as a client or disclose the existence of our coaching relationship without your permission, except where required by law, necessary for legitimate business operations, or otherwise permitted under these Terms or our Privacy Policy.
Where coaching is provided in a group setting, through third-party platforms, or in shared online spaces, we cannot guarantee that other participants or third parties will maintain confidentiality, and you understand that any information you choose to share in those settings is shared at your own risk.
COACHING SCOPE, HEALTH DISCLOSURES, AND CRISIS LIMITATIONS
You acknowledge and agree that any coaching, educational content, support, guidance, sessions, programs, memberships, materials, community interactions, or other services provided by TJASA SLANA are not medical care, mental health care, psychotherapy, counselling, psychiatric care, crisis intervention, emergency services, dietetic services, nutrition therapy, diagnosis, treatment, or prevention of any disease, disorder, condition, or symptom.
Our services are intended solely for educational, informational, and coaching purposes and are not a substitute for advice, care, diagnosis, or treatment from a qualified licensed physician, psychologist, psychotherapist, psychiatrist, dietitian, therapist, or other regulated health professional.
You understand and agree that our services are not appropriate for emergencies, crisis situations, acute mental health distress, suicidal ideation, self-harm risk, suspected eating disorders requiring clinical care, or any situation requiring medical, psychological, psychiatric, or other licensed professional intervention. If you are experiencing any such issue, you must immediately seek appropriate help from a qualified licensed professional or emergency service provider.
You are solely responsible for your own physical health, mental health, emotional wellbeing, decisions, actions, and results. You are also solely responsible for obtaining any medical, psychological, psychiatric, nutritional, or other professional support you may need before, during, or after participating in our services.
If you have any medical condition, mental health condition, history of disordered eating, eating disorder, injury, illness, trauma-related condition, or other concern that may affect your participation, you are responsible for consulting an appropriate licensed professional and determining whether participation is appropriate for you.
You are responsible for providing accurate and complete information about any condition, concern, limitation, diagnosis, treatment, or circumstance that may affect your participation.
You acknowledge that we do not monitor your health, symptoms, condition, safety, or wellbeing outside of scheduled sessions, direct communications we choose to respond to, or the ordinary scope of the applicable service. We are not responsible for providing emergency support, crisis response, clinical oversight, or ongoing monitoring of your condition at any time.
If at any time your participation becomes unsafe, inappropriate, or no longer suitable, or if your symptoms worsen or a higher level of care is reasonably indicated, you agree to discontinue participation and seek support from an appropriate licensed professional. We reserve the right to pause, refuse, reschedule, limit, or terminate services, participation, or access, without liability, where we reasonably believe that a client requires care beyond the scope of our services, poses a safety risk, or is not an appropriate fit for the service, subject to any non-waivable rights under applicable law.
Nothing in this section limits any rights or remedies that cannot lawfully be excluded under applicable law.
BOOKINGS, SESSIONS, AND APPOINTMENTS
If you purchase or schedule a coaching session, consultation, call, or other appointment-based service through the Website, you agree to the following terms unless otherwise stated on the applicable sales page, checkout page, order form, or in separate written terms.
You are responsible for attending your scheduled session at the agreed date and time and for ensuring that you are available and technically able to participate.
If you need to reschedule a session, you must provide at least 48 hours’ notice before the scheduled start time. We reserve the right to deny rescheduling requests made after that time.
If you arrive late, the session may still end at the originally scheduled time, and additional time is not guaranteed.
If you miss a scheduled session, fail to attend, or are more than 15 minutes late without prior notice, the session may be treated as a no-show and may be forfeited without refund or rescheduling, unless otherwise required by applicable law.
Any sessions included in a package, program, or service must be used within 60 days of purchase, unless otherwise stated in writing. Any unused sessions remaining after that period may expire and be forfeited without refund.
We may record sessions, or permit sessions to be recorded, only where disclosed in advance and in accordance with applicable law. By participating in a recorded session after receiving notice of the recording, you consent to the recording. If you do not consent, you must notify us before the session begins.
You may not use any bot, meeting assistant, AI note-taker, transcription tool, recording tool, browser extension, or other technology to attend, monitor, record, transcribe, or capture any session without our prior written permission.
NO RECORDING, SCREENSHOTS, TRANSCRIPTION, OR AI INGESTION
To protect the privacy, confidentiality, intellectual property, and safety of our clients, community members, and business, you may not, without our prior written permission:
(a) record, photograph, screenshot, screen record, film, capture, reproduce, copy, download, or store any live or recorded session, coaching call, group call, workshop, community interaction, chat, message, replay, presentation, training, or other content made available through our Website, services, programs, memberships, or Community Spaces;
(b) transcribe, summarize for redistribution, publish, repost, share, distribute, sell, license, sublicense, forward, upload, display, or otherwise reproduce any such content or any participant communications, comments, questions, contributions, names, likenesses, voices, images, or personal information;
(c) upload, submit, paste, feed, transmit, or otherwise provide any portion of our content, session content, replay content, community content, participant communications, or materials to any artificial intelligence tool, chatbot, large language model, transcription engine, meeting assistant, note-taking bot, summarization tool, dataset, prompt library, knowledge base, vector database, or similar technology;
(d) use any of our content, session content, replay content, materials, prompts, teachings, community discussions, or participant contributions to train, fine-tune, test, improve, benchmark, validate, or develop any artificial intelligence, machine learning model, automated system, or derivative product or service; or
(e) record, capture, or use the identity, voice, image, comments, questions, experiences, or participation of any other participant for any purpose without that person’s express prior consent and our prior written permission.
Any recording, screenshot, transcription, capture, upload, or other use authorized by us remains our exclusive property, or the property of the applicable rights holder, and may be used only for the limited purpose expressly authorized in writing.
Any breach of this section is a material breach of these Terms and may result in immediate suspension or termination of your access to the Website, services, programs, memberships, Community Spaces, and related content, without refund, to the fullest extent permitted by applicable law. We reserve the right to pursue any and all remedies available at law or in equity, including injunctive relief, damages, and recovery of legal costs, to the fullest extent permitted by applicable law.
THIRD-PARTY APPS
We may use or provide access to third-party platforms, applications, websites, communities, or services in connection with our Website, products, programs, memberships, or services, including but not limited to course platforms, private membership areas, social media groups, messaging apps, and payment processors.
Your use of any third-party platform or application is subject to that third party’s own terms, conditions, and privacy practices. We do not control and are not responsible for the content, security, availability, policies, or practices of any third-party platform or application.
If you post, submit, or share comments, content, messages, or other information through any third-party platform, including private groups or membership areas hosted by third parties, you acknowledge that we cannot guarantee the privacy, confidentiality, or security of any information shared through those platforms.
To the fullest extent permitted by applicable law, we disclaim liability for any loss, damage, or unauthorized access arising from your use of third-party platforms or applications, except to the extent caused by our own negligence or as otherwise required by law.
COMMUNITY SPACES, MEMBER CONDUCT, AND REMOVAL
We may provide access to community spaces, group programs, private forums, chat groups, membership areas, live calls, comment sections, or other interactive spaces hosted by us or through third-party platforms (collectively, “Community Spaces”).
Your participation in any Community Space is a privilege, not a right. We reserve the right, in our sole discretion and to the fullest extent permitted by applicable law, to restrict, suspend, revoke, or terminate your access to any Community Space, program, membership, service, or related content at any time, with or without notice, if we believe that your conduct violates these Terms, disrupts the experience of others, creates legal, reputational, or security risk, or is otherwise abusive, harmful, inappropriate, or inconsistent with the purpose of the Community Space.
You agree not to, in any Community Space or in connection with our Website, products, programs, memberships, or services:
- harass, intimidate, threaten, abuse, defame, or discriminate against any person
- post or share unlawful, hateful, obscene, sexually explicit, violent, or otherwise objectionable content
spam, solicit, advertise, promote, or - offer goods or services to other participants without our prior written permission
- impersonate any person or entity or misrepresent your identity, affiliation, or authority
- share misleading, deceptive, infringing, or fraudulent content
- upload or transmit viruses, malware, malicious code, or other harmful material
- collect, harvest, copy, store, or misuse the personal information or content of other participants
- record, screenshot, reproduce, distribute, sell, or share any Community Space content, participant communications, or materials without our prior written permission
- disrupt or interfere with the operation, integrity, safety, or intended experience of any Community Space
We reserve the right, but not the obligation, to monitor, moderate, edit, remove, refuse to post, or review any content, comments, messages, or submissions made in any Community Space.
We may remove you from a Community Space, program, membership, or service without refund, to the fullest extent permitted by applicable law, where we determine that your conduct violates these Terms or is harmful, disruptive, abusive, unlawful, or otherwise inappropriate. Where you have purchased a program, membership, or service on a payment plan, removal or termination for breach of these Terms does not relieve you of any outstanding payment obligations unless otherwise required by law or expressly agreed by us in writing.
You acknowledge that Community Spaces may include participation by other users, members, guests, or third parties, and we do not control or guarantee their conduct. While we may establish rules and moderate participation, we do not guarantee that Community Spaces will be free from offensive, inappropriate, unauthorized, or unlawful conduct by others.
You also acknowledge that any information you share in a Community Space may be seen, heard, copied, used, or disclosed by others, and we cannot guarantee the privacy, security, or confidentiality of information shared in any group setting or on any third-party platform. You are solely responsible for what you choose to disclose in any Community Space.
Nothing in this section limits any other rights or remedies available to us under these Terms or applicable law.
ACCEPTABLE USE
You agree to use the Website and any content, products, services, features, or resources made available through it only for lawful purposes and in accordance with these Terms.
You agree not to:
– use the Website in any way that violates any applicable law or regulation
– use the Website in any way that could damage, disable, overburden, impair, or interfere with the Website or any other person’s use of it
– attempt to gain unauthorized access to any part of the Website, accounts, systems, servers, or networks connected to the Website
– use any automated means, including bots, scrapers, or similar technologies, to access or interact with the Website in a manner not authorized by us
– upload, transmit, or distribute any viruses, malware, malicious code, or other harmful material
– engage in fraudulent, deceptive, abusive, harassing, or unlawful conduct through the Website
– use the Website or any materials made available through it for unauthorized copying, resale, redistribution, or exploitation
If you create an account or provide information to access any part of the Website or our services, you agree that the information you provide will be accurate, current, and complete.
PROHIBITED AI, SCRAPING, DATA MINING, AND AUTOMATED USE
You may not use the Website, any Free Content, Paid Content, templates, downloads, courses, memberships, products, services, or any other materials made available by TJASA SLANA for any unauthorized automated, extractive, data collection, or artificial intelligence related purpose.
Without limiting the foregoing, you may not, without our prior written permission:
- scrape, crawl, spider, harvest, index, copy, download, extract, or collect any content, data, metadata, text, images, audio, video, prompts, prompt structures, templates, downloads, course materials, or other materials from the Website or from any related platform, community, portal, or service
use any bot, scraper, crawler, browser extension, agent, script, software, or automated means to access, monitor, copy, collect, or interact with the Website or any content made available through it
use any of our content, materials, or resources to train, fine-tune, test, validate, benchmark, improve, or develop any artificial intelligence, machine learning, large language model, algorithmic system, or similar technology - use any of our content, materials, or resources to create or contribute to any dataset, database, corpus, archive, knowledge base, vector database, embedding set, prompt library, prompt bank, retrieval system, or similar collection
reproduce, republish, resell, license, sublicense, distribute, share, or commercially exploit any prompts, prompt frameworks, templates, teachings, downloads, course materials, or other proprietary materials, including as part of any prompt library, membership, marketplace, AI product, bot, assistant, or competing offer
mirror, frame, archive, cache, clone, replicate, or create a substitute for the Website or any portion of its content, structure, design, branding, offers, materials, or functionality
use our content, materials, branding, offers, or proprietary methods to create any derivative product, competing service, or substantially similar offering - bypass, disable, interfere with, or circumvent any security feature, access control, technological protection, or usage restriction on the Website or on any platform through which our content is delivered
Any unauthorized use described in this section is a material breach of these Terms and will result in the immediate termination of any license granted to you to access or use our Website, content, products, services, or materials. We reserve the right to pursue all remedies available at law or in equity, including injunctive relief, damages, and recovery of legal costs, to the fullest extent permitted by applicable law.
USER CONTENT, TESTIMONIALS, AND PRIVATE CLIENT MATERIALS
If the Website allows you to post, submit, upload, transmit, or otherwise share comments, reviews, testimonials, feedback, messages, or other content in any public or semi-public area of the Website or in connection with our marketing or community features (“Public Submissions”), you are solely responsible for the content you submit.
You agree not to post or share any Public Submissions that:
– are unlawful, defamatory, abusive, harassing, threatening, hateful, obscene, discriminatory, or otherwise objectionable
– infringe or violate any copyright, trademark, privacy, publicity, or other rights of any person or entity
– contain spam, unauthorized advertising, solicitation, or misleading or deceptive material
– impersonate any person or entity or falsely suggest an affiliation with us
You retain ownership of your Public Submissions, but you grant TJASA SLANA a non-exclusive, royalty-free, worldwide, perpetual license to use, reproduce, publish, display, distribute, modify, adapt, and otherwise use such Public Submissions for the purpose of operating, promoting, marketing, improving, and providing the Website and our business, without further notice, compensation, or approval, except where prohibited by law.
You represent and warrant that you own or control all rights in any Public Submissions you provide, that you have the right to grant the license above, and that your Public Submissions do not violate any law or the rights of any third party.
We reserve the right, but not the obligation, to remove, refuse, restrict, or review any Public Submissions at our sole discretion. We are not responsible for user-submitted content and do not guarantee that we will monitor, review, or remove such content.
Any materials you submit privately to us in connection with coaching, programs, memberships, services, or other non-public interactions, including intake forms, worksheets, written reflections, emails, direct messages, voice notes, application materials, and similar content (“Private Client Materials”), remain your property.
You grant us a limited, non-exclusive, non-transferable license to access, use, store, reproduce, and internally share Private Client Materials only to the extent reasonably necessary to provide services to you, administer your participation, communicate with you, maintain ordinary business and legal records, enforce these Terms, comply with applicable law, and protect our rights.
We will not publish, disclose, sell, or use your Private Client Materials for marketing, promotional, or other commercial purposes without your prior written consent, except where disclosure is required by law or otherwise permitted under these Terms or our Privacy Policy.
We are not obligated to treat unsolicited suggestions, ideas, or general feedback submitted outside the context of confidential coaching communications as confidential, and we may use general ideas, concepts, know-how, or feedback for business purposes, provided that we do not publicly disclose your Private Client Materials in identifiable form without your permission, except as required by law.
INTELLECTUAL PROPERTY COMPLAINTS, TAKEDOWN REQUESTS, AND REPEAT INFRINGEMENT
We respect the intellectual property rights of others and expect users, clients, members, and participants to do the same.
If you believe that any content, material, submission, post, comment, message, media, download, listing, replay, community content, or other material made available through the Website, our services, programs, memberships, or Community Spaces infringes your copyright, trademark, or other intellectual property rights, you may submit a written notice to us at love@tiashaslana.com.
Your notice must include sufficient information for us to review the complaint, including, where applicable:
(a) your full name and contact information;
(b) identification of the intellectual property right allegedly infringed, including relevant registration details, ownership information, or other supporting documentation where available;
(c) identification of the allegedly infringing material, including the specific URL, location, post, page, file, or other information reasonably sufficient for us to locate it;
(d) a description of the basis of your complaint and why you believe the use is unauthorized;
(e) a statement that the information in the notice is accurate and that you are the rights holder or are authorized to act on behalf of the rights holder; and
(f) any other information or documentation we reasonably request to assess the complaint.
We reserve the right, but not the obligation, to investigate any complaint, request additional information, remove, disable access to, restrict, refuse to publish, or suspend the allegedly infringing material, account, user access, or related content at any time, with or without notice, in our sole discretion, to the fullest extent permitted by applicable law.
We may notify the person who submitted or posted the challenged material and may provide them with the complaint or a summary of it. We may also allow that person to respond, provide proof of authorization, ownership, consent, licence, fair dealing, non-infringement, or other relevant information before or after any removal decision, in our sole discretion.
We do not adjudicate intellectual property disputes and are not required to determine whether any challenged use is in fact infringing. Any action we take in response to a complaint may be made without admitting liability, infringement, wrongdoing, or fault.
We reserve the right, but not the obligation, to monitor, review, or remove content for suspected intellectual property infringement. Nothing in this section creates any duty on our part to monitor the Website, Community Spaces, services, programs, memberships, or user activity for infringement.
Where we reasonably believe that a person has repeatedly infringed, misused, copied, posted, shared, uploaded, distributed, or exploited content in violation of our intellectual property rights or the rights of others, we may suspend, restrict, or terminate that person’s access to the Website, services, programs, memberships, Community Spaces, account, or related content, without refund, to the fullest extent permitted by applicable law.
We reserve all rights to pursue any and all remedies available at law or in equity for intellectual property infringement or misuse, including injunctive relief, damages, account termination, recovery of legal costs, and any other available remedy.
Nothing in this section limits any rights or remedies that cannot lawfully be excluded under applicable law.
DISCLAIMER OF WARRANTIES
To the fullest extent permitted by applicable law, this Website and all content, products, services, programs, digital materials, and other resources made available through it are provided on an “as is” and “as available” basis, without warranties or conditions of any kind, whether express, implied, statutory, or otherwise.
Without limiting the foregoing, TJASA SLANA does not warrant that the Website or any content, products, services, programs, digital materials, or other resources made available through it will be uninterrupted, secure, error-free, accurate, complete, reliable, or suitable for your particular needs or purposes.
You acknowledge that any use of the Website or any downloading or use of content, materials, or resources made available through it is at your own discretion and risk.
Nothing in these Terms excludes, restricts, or modifies any rights or remedies that cannot lawfully be excluded, restricted, or modified under applicable law.
NO GUARANTEES, NO EARNINGS CLAIMS, AND NO SPECIFIC RESULTS
We provide educational, informational, and coaching-related content, products, programs, services, and materials only. We do not provide medical care, mental health care, counselling, psychotherapy, psychiatric care, dietetic services, nutrition therapy, diagnosis, treatment, or prevention of any disease, disorder, condition, or symptom, and nothing on this Website or in our content, products, programs, memberships, or services should be understood as such.
We make no guarantees, representations, or warranties regarding any particular outcome, experience, or result from your use of the Website or any of our content, products, programs, services, memberships, or materials. Without limiting the foregoing, we do not guarantee any specific result relating to weight loss, body composition, measurements, appearance, eating habits, cravings, emotional eating, binge eating, self-control, body image, confidence, mindset, health markers, emotional wellbeing, behavioural change, or any other physical, emotional, psychological, or personal outcome.
Any testimonials, client stories, examples, endorsements, case studies, or shared experiences are provided for illustrative and informational purposes only. They are not guarantees, promises, warranties, or representations that you will achieve the same or similar results.
We do not guarantee any specific results, outcomes, or achievements from the use of our Website, products, services, or programs. Any examples, testimonials, or statements regarding potential results are illustrative only and are not guarantees of future results.
You acknowledge and agree that results vary significantly from person to person and depend on many factors beyond our control, including your physical health, mental health, medical history, medications, hormones, metabolism, stress, sleep, trauma history, environment, support systems, consistency, judgment, implementation, decision-making, and other known and unknown factors.
You understand that concerns relating to weight, nutrition, emotional eating, binge eating, body image, mental health, and related matters may involve medical, nutritional, psychological, or psychiatric issues that require support from a qualified licensed professional. You are solely responsible for obtaining appropriate professional care where needed.
Your use of the Website and any of our content, products, programs, memberships, or services is voluntary and at your own risk. You are solely responsible for your own decisions, actions, and results.
Nothing in this section limits any rights or remedies that cannot lawfully be excluded under applicable law.
LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, TJASA SLANA, its owners, officers, employees, contractors, agents, licensors, service providers, and affiliates shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, business, savings, opportunity, goodwill, data, or other intangible losses, arising out of or relating to your access to, use of, reliance on, inability to use, or misuse of the Website or any content, products, services, programs, memberships, digital materials, downloads, or other resources made available through it, whether based in contract, tort, negligence, strict liability, statute, or otherwise, even if advised of the possibility of such damages.
Without limiting the foregoing, TJASA SLANA shall not be liable for any damages, losses, or claims arising out of or relating to:
(a) errors, mistakes, omissions, or inaccuracies in any content or materials;
(b) interruptions, delays, failures, defects, bugs, viruses, or other harmful components affecting the Website or any third-party platform;
(c) unauthorized access to or use of your information, account, or transmissions;
(d) your reliance on any content, information, products, services, programs, memberships, digital materials, downloads, or other resources made available through the Website; or
(e) any acts or omissions of third-party platforms, payment processors, hosting providers, software providers, or other third parties.
To the fullest extent permitted by applicable law, the total aggregate liability of TJASA SLANA for any and all claims arising out of or relating to the Website or any content, product, service, program, membership, digital material, download, or other resource made available through it shall not exceed the greater of:
(i) the amount actually paid by you to us for the specific product or service giving rise to the claim in the twelve (12) months immediately preceding the event giving rise to the claim; or
(ii) CAD $100.
Nothing in these Terms excludes, restricts, or limits any liability or any rights or remedies that cannot lawfully be excluded, restricted, or limited under applicable law.
INDEMNIFICATION
You agree to indemnify, defend, and hold harmless TJASA SLANA, its owners, employees, contractors, agents, licensors, and service providers from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, and reasonable legal fees arising out of or relating to: (a) your breach of these Terms; (b) your misuse of the Website or any products, services, or materials made available through it; (c) your violation of any applicable law or regulation; or (d) your infringement or violation of any rights of any third party.
We reserve the right, at our own expense, to assume the exclusive defence and control of any matter otherwise subject to indemnification by you, and you agree to cooperate with us in the defence of any such matter.
LIMITATIONS ON CLAIM
Any claim arising out of or relating to these Terms, the Website, or any products or services made available through the Website shall be subject to the limitation periods prescribed by applicable law.
TERMINATION OF USE
We reserve the right to suspend, restrict, or terminate your access to all or any part of the Website, your account, and any products, services, programs, memberships, or resources made available through the Website, at our discretion and without notice, including where we believe you have violated these Terms or engaged in unlawful, fraudulent, abusive, or harmful conduct.
If your access is suspended or terminated, your right to use the affected Website content, products, services, programs, memberships, or resources will immediately cease.
We also reserve the right to disable or remove your account, login credentials, and access to any password-protected areas of the Website, subject to applicable law and our Privacy Policy.
Any suspected illegal, fraudulent, or abusive activity may be referred to law enforcement or other appropriate authorities.
NO PARTNERSHIP OR AGENCY RELATIONSHIP
Nothing in these Terms or in your use of the Website creates any joint venture, partnership, employment, agency, fiduciary, or other similar relationship between you and TJASA SLANA.
COMPLIANCE WITH LAW AND SEVERABILITY
Nothing in these Terms limits our right to comply with applicable law, legal process, or lawful requests or requirements of governmental, regulatory, court, or law enforcement authorities.
If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be severed and the remaining provisions will remain in full force and effect.
GOVERNING LAW
This Website is controlled and operated by TJASA SLANA, an Ontario sole proprietorship, from Ontario, Canada. This Website may be accessed from other provinces, territories, states, and countries.
These Terms, and any dispute, claim, or issue arising out of or relating to your use of this Website or any products or services offered through it, shall be governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.
Any dispute arising out of or relating to these Terms, the Website, or any products or services offered through the Website shall be subject to the exclusive jurisdiction of the courts of Ontario, unless otherwise required by applicable law.
ELECTRONIC COMMUNICATIONS AND ELECTRONIC SIGNATURES
You agree that we may communicate with you electronically and that any agreements, notices, disclosures, consents, or other communications we provide to you electronically satisfy any legal requirement that such communications be in writing, to the fullest extent permitted by applicable law.
You further agree that by clicking an “I agree,” “I accept,” “I consent,” or similar button or checkbox, submitting information through the Website, or otherwise electronically indicating your acceptance, you are entering into a legally binding agreement with TJASA SLANA. Your electronic acceptance or signature will be deemed the legal equivalent of your handwritten signature, to the fullest extent permitted by applicable law.
Where applicable, you may be required to click a box indicating your acceptance of these Terms, our Privacy Policy, our Disclaimer, our Refund Policy, or other applicable terms before completing a purchase, registration, or submission through the Website.
FORCE MAJEURE
We will not be liable for any delay, interruption, failure, or non-performance in providing the Website, or any products, services, programs, memberships, digital content, or other materials, where such delay, interruption, failure, or non-performance results from events or circumstances beyond our reasonable control.
Such events or circumstances may include, without limitation, acts of God, natural disasters, fire, flood, severe weather, epidemic, pandemic, illness, public health emergency, war, terrorism, civil unrest, labor shortage, strike, lockout, supply chain disruption, utility outage, interruption or failure of telecommunications or internet services, cyberattack, hacking, malware, data breach, software or hardware failure, hosting failure, third-party platform outage, payment processor failure, governmental action, law, regulation, order, restriction, or any other cause beyond our reasonable control.
During any such event, our obligations will be suspended for the duration of the event to the extent affected. We will use reasonable efforts to resume performance as soon as reasonably possible.
To the fullest extent permitted by applicable law, we will not be responsible for any loss, damage, or inconvenience arising from such delay, interruption, failure, or non-performance caused by circumstances beyond our reasonable control.
NO WAIVER
No waiver by TJASA SLANA of any term, condition, right, or remedy under these Terms shall be deemed to be a further or continuing waiver of that term, condition, right, or remedy or a waiver of any other term, condition, right, or remedy.
Any failure or delay by TJASA SLANA to exercise any right, power, or remedy under these Terms shall not operate as a waiver of that right, power, or remedy.
ASSIGNMENT
You may not assign, transfer, delegate, sublicense, or otherwise dispose of any of your rights or obligations under these Terms without our prior written consent.
We may assign, transfer, or delegate our rights and obligations under these Terms, in whole or in part, at any time without notice, including in connection with a reorganization, sale of assets, business transition, merger, or change in ownership, to the extent permitted by applicable law.
SURVIVAL
Any provisions of these Terms which by their nature should survive termination, suspension, expiry, or your discontinuation of use of the Website or any products or services shall survive, including without limitation provisions relating to intellectual property, permitted use, payment obligations, refund limitations, disclaimers, limitation of liability, indemnification, governing law, jurisdiction, notices, and any licences granted by you to us.
NOTICES
Any legal notice or other formal notice required or permitted to be given under these Terms must be in writing.
Notices to TJASA SLANA must be sent by email to love@tiashaslana.com.
We may provide notices to you by email to the email address you provided to us, by posting a notice on the Website, or by any other method permitted by applicable law.
A notice will be deemed received:
(a) on the date sent, if sent by email and no delivery failure notice is received;
(b) on the date of posting, if posted on the Website; or
(c) on the date confirmed delivered, if sent by mail or courier.
INTERPRETATION
Headings in these Terms are for convenience only and do not affect the interpretation of these Terms.
In these Terms, unless the context requires otherwise:
(a) words in the singular include the plural and vice versa;
(b) words importing any gender include all genders;
(c) references to “including” or “includes” mean “including without limitation”; and
(d) references to any law, statute, regulation, or rule include any amendment, replacement, or successor to it.
These Terms shall not be interpreted against any party solely because that party drafted or prepared them.
ORDER OF PRECEDENCE
In the event of any conflict, inconsistency, or ambiguity between these Terms and any other written terms, disclosures, or policies provided by us in connection with a specific product, service, program, membership, subscription, or other offer, the following order of precedence will apply, to the fullest extent permitted by applicable law:
(a) any separately signed written agreement between you and TJASA SLANA;
(b) any offer-specific checkout terms, order form terms, service terms, membership terms, subscription terms, or other written terms expressly provided by us for the specific offer you purchased, if any;
(c) any applicable refund policy, cancellation policy, payment plan terms, recurring billing terms, or other offer-specific policy expressly incorporated into the purchase or presented before checkout, if any;
(d) these Terms;
(e) any general sales page, Website description, FAQ, promotional material, or other general informational content on the Website.
For greater certainty, if no separate offer-specific terms are provided for a particular offer, these Terms together with any pricing, billing, refund, cancellation, or access details clearly disclosed on the applicable sales page, checkout page, or order form will govern.
ENTIRE AGREEMENT
These Terms, together with our Privacy Policy, Disclaimer, Refund Policy, and any other policies, terms, or agreements expressly incorporated by reference or presented at checkout, constitute the entire agreement between you and TJASA SLANA with respect to your use of the Website and any products or services purchased through it, and supersede all prior or contemporaneous communications, discussions, proposals, or agreements, whether electronic, oral, or written, relating to the same subject matter.
A printed version of these Terms and of any notice given in electronic form shall be admissible in any judicial, administrative, or other proceeding to the same extent and subject to the same conditions as other business records originally generated and maintained in printed form.
These Terms and all related documents are drafted in the English language.
MODIFICATIONS TO THESE TERMS
We reserve the right to update or modify these Terms at any time in our discretion. Unless otherwise stated, any changes to these Terms will become effective when posted on the Website. Your continued use of the Website after updated Terms are posted constitutes your acceptance of those changes to the fullest extent permitted by applicable law.
However, the version of these Terms in effect on the date you purchase a product, service, program, membership, subscription, or other paid offer will continue to apply to that purchase for its stated term, unless a change is required by applicable law, necessary for security, fraud prevention, technical or operational integrity, or otherwise permitted under these Terms.
For greater certainty, any changes to the structure, content, delivery, format, features, access methods, timing, platforms, or operation of any purchased product, service, program, membership, subscription, or other offer are governed by the section entitled “CHANGES TO PROGRAMS, MEMBERSHIPS, SERVICES, AND DELIVERY,” and not by this section alone.
Nothing in this section limits any rights or remedies you may have that cannot lawfully be excluded under applicable law.
CONTACT INFORMATION
If you have any questions about these Terms, you can contact us at:
TJASA SLANA
Website: TiashaSlana.com
Email: love@tiashaslana.com
Last updated: April 15th, 2026.