Privacy Policy

Last Updated: April 15, 2026

TiashaSlana.com, operated by TJASA SLANA (“we,” “us,” or “our”), respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you visit TiashaSlana.com, members.tiashaslana.com, interact with our content, register for freebies, webinars, memberships, courses, newsletters, communities, or events, purchase our products or services, contact us, or otherwise engage with our business online or offline.

By using our website, services, or content, you agree to the practices described in this Privacy Policy.

1. Who we are

Legal Name: TJASA SLANA
 Brand / Website: TiashaSlana.com
 Mailing Address: PO Box 187, Carrying Place, Ontario, Canada
 Email: love@tiashaslana.com

TJASA SLANA is the person responsible for privacy-related questions, requests, and complaints.

2. Scope of this Privacy Policy

This Privacy Policy applies to personal information collected through:

  • TiashaSlana.com
  • members.tiashaslana.com
  • WordPress-based websites and landing pages
  • checkout, payment, and membership pages
  • email signup forms and lead magnet forms
  • webinar registration and replay pages
  • Jotform and Google Forms
  • Calendly booking pages
  • WebinarJam
  • ConvertKit forms and automations
  • ManyChat flows and automations
  • Zoom meetings, webinars, recordings, and replays
  • private or public communications through email, Instagram, Facebook, Telegram, and similar platforms
  • communities, memberships, course areas, comments, surveys, and client submissions
  • advertising, analytics, pixels, cookies, and similar technologies

This Privacy Policy does not govern the privacy practices of third-party websites, platforms, or services that we do not control, even if we link to them or embed their content.

3. The personal information we collect

We may collect personal information that you provide directly to us, that is collected automatically when you interact with our website or services, and that is received from third-party platforms you choose to use.

A. Information you provide directly

Depending on how you interact with us, we may collect:

  • your name
  • email address
  • phone number
  • mailing address
  • billing address
  • country, province, state, or region
  • account login information
  • purchase and transaction details
  • membership or course enrollment information
  • webinar registrations
  • form responses
  • survey or poll responses
  • quiz or application responses
  • calendar booking details
  • customer service messages
  • DMs and messages you send through Instagram, Facebook, Telegram, email, or similar channels
  • comments, submissions, or content you post inside memberships, courses, or other spaces we make available
  • testimonial content you provide
  • before-and-after photos, success stories, screenshots, or similar materials, where you provide them and authorize their use

B. Sensitive or higher-risk information

Because of the nature of our business, you may choose to share information that is more sensitive, including information related to:

  • health or wellness
  • body image
  • weight-related concerns
  • emotional eating
  • symptoms
  • habits and routines
  • goals
  • beliefs, mindset, emotional patterns, or personal struggles
  • business struggles or personal development experiences

Please do not submit highly sensitive information unless it is reasonably necessary for the purpose of your interaction with us.

We do not use sensitive quiz, intake, or health/body-related responses to build or refine Meta or Google advertising audiences. We may, however, use your email address and other limited identifiers, where permitted by law, for custom audiences, retargeting, or similar advertising activities.

C. Information collected automatically

When you visit our website or interact with our content, we and our service providers may automatically collect information such as:

  • IP address
  • browser type
  • device type
  • operating system
  • referral URLs
  • pages viewed
  • clicks, scrolls, and browsing behaviour
  • dates and times of visits
  • approximate location based on IP
  • cookie identifiers
  • advertising identifiers
  • conversion and event data
  • security and anti-bot signals, including through reCAPTCHA or similar tools

D. Information from third parties

We may receive information from third-party services you use to interact with us, including social media platforms, payment processors, email platforms, webinar tools, scheduling tools, advertising platforms, and membership or course software.

4. How we use personal information

We may use personal information for the following purposes:

  • to operate, maintain, and improve our websites, business, products, and services
  • to provide freebies, newsletters, courses, memberships, digital products, webinars, events, and customer support
  • to create and manage your account
  • to process payments, subscriptions, refunds, taxes, invoices, and transaction records
  • to authenticate users and protect account access
  • to communicate with you about purchases, memberships, bookings, updates, service notices, webinar reminders, and replay availability
  • to send newsletters, promotions, launch communications, and other marketing messages where permitted by law and based on your choices
  • to personalize content, offers, emails, and website experiences
  • to analyze trends, performance, conversions, and marketing effectiveness
  • to run advertising, remarketing, retargeting, and custom audience campaigns
  • to attribute sales through affiliate or referral tracking
  • to collect and display testimonials, success stories, before-and-after materials, or screenshots where authorized
  • to administer forms, surveys, polls, and registrations
  • to detect, prevent, investigate, and respond to fraud, abuse, unauthorized access, security issues, and legal claims
  • to comply with legal, tax, accounting, regulatory, contractual, and record-keeping obligations
  • to exercise or defend legal rights

5. Consent

By providing personal information to us, using our website, registering for offers, purchasing from us, or otherwise interacting with our services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy, subject to any choices you make and any rights provided under applicable law.

Where required by law, we will seek more specific or express consent.

You may withdraw consent to certain uses of your personal information at any time, subject to legal or contractual restrictions and reasonable notice. Withdrawal of consent may affect our ability to provide certain products, services, or features.

6. Email, webinar, and marketing communications

If you sign up for a freebie, newsletter, webinar, waitlist, form, or similar offer, we may send you email communications related to that request and, where permitted by law and based on your consent, additional marketing or promotional messages.

We use ConvertKit, including forms, automations, and CRM functionality, and may also use ManyChat integrations connected to ConvertKit.

If you provide your phone number in connection with a webinar, we may use it for webinar-related notices only, such as reminders that the webinar is starting or that a replay is available. We do not use those phone numbers for broader promotional text marketing unless we separately disclose that and obtain any required consent.

You can unsubscribe from marketing emails at any time using the unsubscribe link in the message or by contacting us at love@tiashaslana.com. Please note that we may still send non-marketing messages related to your purchases, account, subscription, webinar access, or other transactions.

7. Cookies, pixels, tracking, and similar technologies

We may use cookies, pixels, tags, scripts, local storage, embedded media technologies, and similar tools to:

  • keep the website functioning
  • remember preferences
  • measure traffic and engagement
  • understand how users navigate our site
  • improve performance and user experience
  • protect forms and systems from spam or abuse
  • track conversions
  • deliver relevant content and advertising
  • retarget visitors across platforms
  • create or use custom audiences based on limited identifiers such as email address, where permitted by law

These technologies may be set by us or by third parties such as:

  • Google Analytics
  • Google Ads
  • Meta Pixel / Facebook Ads
  • embedded Vimeo, YouTube, SoundCloud, and similar media providers
  • affiliate or referral tracking providers
  • reCAPTCHA and similar security tools
  • other analytics, advertising, or embedded content providers we use from time to time

You can control certain cookies through your browser settings, device settings, and available ad platform controls. Some features of the website may not function properly if certain cookies are disabled.

8. Custom audiences and advertising

We may use limited personal information, such as your email address, to create or use custom audiences, lookalike audiences, conversion audiences, or similar advertising features offered by platforms such as Meta and Google. We may also use website interaction data collected through tracking technologies to support retargeting and conversion tracking.

We do not use health, body, emotional eating, symptom, or similar sensitive form responses to build or refine advertising audiences.

Advertising platforms process information according to their own privacy terms and settings. We encourage you to review those settings directly.

9. Memberships, courses, communities, and user content

If you enroll in a membership, course, or digital program, including through AccessAlly, we may collect and process information such as:

  • account registration details
  • login and access information
  • purchase and subscription records
  • lesson progress and course completion data
  • comments or submissions you post inside the program area
  • support requests and member interactions
  • replay attendance, webinar participation, or event-related information

Some sessions, webinars, or calls may be recorded for replay, training, documentation, or content purposes. Depending on the format, recordings may include your name, image, voice, chat comments, written questions, or other participation details.

Please avoid sharing information in memberships, webinars, or comments that you do not want recorded, stored, or used for program administration.

10. Testimonials, results, screenshots, and before-and-after materials

We may use testimonials, client feedback, success stories, screenshots, before-and-after photos, and similar materials for marketing, educational, or promotional purposes where we have appropriate permission.

If we share such materials, we may use your first name, initials, photo, image, results, statements, screenshots, or other details you have agreed to share. In some cases, identifying details may be removed, hidden, cropped, anonymized, or limited.

You may request that we stop using a testimonial or similar material in future materials by contacting us, subject to reasonable processing time and any materials already published, distributed, printed, archived, or scheduled before your request is processed.

11. AI-enabled tools and transcription tools

We may use AI-enabled tools and transcription or note-support tools, including tools such as OpenAI, MacWhisper, and similar providers we may use from time to time, for purposes such as:

  • transcription
  • summarization
  • drafting assistance
  • content support
  • workflow efficiency
  • internal analysis or organization

Where we use such tools, we aim to do so in a way that is reasonably appropriate to the sensitivity of the information involved. Please do not submit information you consider extremely private unless it is necessary for the purpose of your interaction with us.

12. Payment processing, tax, and financial records

Payments may be processed through third-party services such as:

  • Stripe
  • PayPal
  • AccessAlly
  • Quaderno

We do not directly collect or store your full payment card details ourselves. Payment processing providers collect, use, and store payment information according to their own privacy and security practices.

We may collect and retain billing details, order information, invoices, tax information, and transaction history as needed to complete purchases, manage subscriptions, issue refunds, comply with accounting and tax obligations, and maintain business records.

13. Service providers and disclosures

We may disclose personal information to trusted third parties who provide services on our behalf or support our operations, including providers for:

  • website hosting and infrastructure
  • WordPress and related plugins or systems
  • membership and course delivery
  • payment processing
  • invoicing, tax, and accounting
  • email marketing and CRM
  • webinar and event hosting
  • scheduling and forms
  • advertising and analytics
  • affiliate or referral tracking
  • cloud storage and media delivery
  • video, audio, and replay hosting
  • security, fraud prevention, spam prevention, and access control
  • transcription, AI-assisted workflow support, and similar operational tools

Examples of providers we may use include, without limitation:

  • HostGator
  • WordPress
  • Stripe
  • PayPal
  • ConvertKit
  • AccessAlly
  • Quaderno
  • Meta / Facebook
  • Google Analytics
  • Google Ads
  • Zoom
  • WebinarJam
  • Jotform
  • Google Forms
  • Calendly
  • Vimeo
  • YouTube
  • SoundCloud
  • Amazon S3
  • ManyChat
  • reCAPTCHA-related services
  • OpenAI
  • MacWhisper
  • and other comparable service providers we may use from time to time

We may also disclose personal information:

  • if required by law, regulation, court order, subpoena, or legal process
  • to respond to lawful requests from public authorities
  • to protect our rights, property, safety, users, or others
  • in connection with a proposed or actual sale, transfer, merger, reorganization, financing, or restructuring of all or part of our business
  • with your consent or at your direction

We do not sell personal information for money.

14. International and cross-border processing

We operate from Ontario, Canada, but our service providers and platforms may store or process personal information in other provinces, in the United States, or in other countries where they operate.

As a result, your personal information may be accessible to foreign courts, governments, regulators, or law enforcement under the laws of those jurisdictions.

By using our website or services and providing your information, you understand that your information may be transferred to, stored in, or processed outside your province, territory, or country.

15. Data retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer period is required or permitted by law, tax, accounting, or legal obligations.

Our general retention approach is as follows:

  • email leads and subscribers: until you unsubscribe, ask us to delete the information, or after approximately 24 months of inactivity, unless retention is reasonably necessary for legal, security, or operational purposes
  • customer, purchase, invoice, tax, and payment records: generally 7 years
  • webinar registrations, Jotform or Google Form submissions, surveys, polls, and similar submissions: generally up to 24 months, unless they become part of a customer or legal record
  • support emails and support-related messages: generally up to 24 months
  • inactive membership or course accounts: generally up to 24 months of inactivity, after which we may delete, archive, or anonymize information where reasonably feasible
  • testimonial consent and usage records: for as long as the testimonial or related material is used, plus up to 7 years afterward where reasonably necessary

We may delete, anonymize, aggregate, or de-identify information earlier or later where appropriate, lawful, and reasonably necessary.

16. Security safeguards

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction.

These safeguards may include:

  • password management practices
  • two-factor authentication
  • SSL or other encrypted transmission methods where available
  • access controls
  • role-based limitations where appropriate
  • use of third-party payment processors
  • device protections
  • secure account credentials
  • reasonable efforts to work with service providers that offer security measures appropriate to the nature of the information

No system, website, transmission method, or storage environment can be guaranteed to be completely secure. You provide information at your own risk, and you are responsible for maintaining the confidentiality of your passwords and account credentials.

17. Confidentiality incidents and breach response

If we become aware of a privacy breach, confidentiality incident, unauthorized disclosure, loss, or other compromise involving personal information, we may take steps such as:

  • investigating the incident
  • containing and reducing the impact
  • assessing the sensitivity of the information involved and the likelihood of misuse
  • documenting the incident and maintaining required records
  • notifying affected individuals where required or appropriate
  • notifying regulators or authorities where required by applicable law
  • updating our safeguards and practices as reasonably necessary

18. Your rights and choices

Subject to applicable law and reasonable verification of identity, you may have the right to:

  • request access to personal information we hold about you
  • request correction of inaccurate or incomplete information
  • withdraw consent to certain uses of your information
  • unsubscribe from marketing communications
  • request deletion of certain personal information
  • ask questions about our privacy practices
  • make a privacy-related complaint

To exercise any of these rights, contact us at love@tiashaslana.com.

We may need to verify your identity before responding. In some cases, legal exceptions may apply, and we may retain certain information where required for legal, tax, security, accounting, fraud-prevention, or contractual reasons.

19. Children

Our website, offers, and services are not directed to children, and we do not knowingly market to or intentionally collect personal information from minors. If you believe a child has provided us with personal information, please contact us so we can take appropriate steps.

20. Third-party platforms and external links

Our website and services may contain links to or integrations with third-party websites, tools, platforms, communities, and social media services. These third parties have their own privacy practices, terms, and policies. We are not responsible for their independent privacy, security, or data-handling practices.

This includes, for example, platforms such as Instagram, Facebook, Telegram, Zoom, Vimeo, YouTube, SoundCloud, Google, and others you may choose to use to interact with us.

21. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology, service providers, legal obligations, or privacy practices.

When we update this Privacy Policy, we will post the revised version on our website and update the “Last Updated” date above. Your continued use of our website or services after changes are posted means you acknowledge the updated Privacy Policy, to the extent permitted by law.

22. Contact us

If you have questions, requests, or complaints regarding this Privacy Policy or our privacy practices, please contact:

TJASA SLANA
 Privacy Contact
 PO Box 187
 Carrying Place, Ontario, Canada
 love@tiashaslana.com